We know your samples are valuable.

Sample Preparation

Your samples should beYour samples should be in leak-proof zip lock bags or sample boxes, in a leak-proof secondary package with absorbent material, and packed with filler material to prevent samples from being jostled during transit. The submission confirmation form should be inside the container in a plastic bag protected from liquid and condensation. If samples need to remain cool or frozen during transport please put on gel packs or dry ice accordingly depending upon specific needs; no wet ice please.

Label the outside of all boxes with the following:
To IDEXX BioAnalytics Attn. Sample Receiving From (Your Company Name)

Choosing your carrier

Clients may utilize FedEx or their own preferred overnight carrier for the direct shipping of samples to our laboratory locations. Please contact FedEx at 1-800-GOFEDEX for information on proper shipping and transport packaging requirements and for shipment pick-up or drop-off services.