You can connect with your dedicated Account Manager to answer any questions about our services or provide a quote. You will need to complete a new New User Registration form to gain access to our secure Client Portal.

CSS can be reached at 1-800-669-0825  or idexxbioanalytics@idexx.com.

The CSS team is available to answer phone calls and emails Monday through Friday from 8 am to 8 pm ET.

You can reference detailed instructions for collecting and preparing your cell health and biologics samples here. Guidance on shipping your samples can be found here.